Moreover, through our company’s web portal, we can constantly monitor the work flow from early prototyping through the various stages of production.
A close partnership with the customer is essential for MAC in order to create synergistic growth and obtain continuous feedback which allows us to optimize the costs of design and development for the client. With this kind of partnership MAC can offer different choices of the supply mode thus eliminating redundant marketing markups while achieving the maximum sustainability of the product and the overall business.
PARTNERSHIP IN THE FAR EAST
Quality for MAC is part of the foundation of the company and as a result is an essential part of our daily lives.
Starting from the beginning of the design and development phase, quality is a key-element of the whole project, aimed and defined according to the specific needs of the customer and the product.
MAC production quality standards come from data acquisition and functional testing systems capable of monitoring key indicators, which analytically check different stages of the production process, from the functional details to the end product.
All data is processed with sophisticated analytical systems that provide an invaluable wealth of information for the optimization of future project developments; the constant monitoring of the
operating parameters during life tests can prevent problems that could arise in the field. At the same time MAC systematically monitors customer satisfaction through special indexes that are able to be implemented into the products which can provide upgrades to design and production in general.
Data appropriately stored and analyzed becomes an inexhaustible engine that can lead to the continuous improvement of processes and products.
Finally, our company also monitors the environmental aspects by signaling and then eliminating the impact of the critical issues on the environment itself.
MAC controls the whole process of quality through the following phases:
- Guidance and Customer management:
Communication and Satisfaction
- Customer’s Requirements:
Explicit, implicit and latent requirements
- Design and Product Development processes
- Industrialization and production processes
- Design Audit, Review and Validation
- Management of modifications
- Procurement process
- Techniques and methodologies for the monitoring and the evaluation of suppliers
- Activities Planning
- Production process and Delivery service
- Management of equipment, testing and measuring instruments
- Management of the nonconforming Product
- Continuous improvement:
Corrective and Preventive Actions